Sometimes, there are additional warranties on vehicles, though they might not be obvious. For example, vehicles that have been heavily modified usually void the original manufacturer’s warranty, so the company performing the modifications will supply their own. There are also ‘hidden warranties,’ and automaker campaigns that help resolve problems and protect consumers.

Conversion vans, limousines, and custom performance vehicles are usually covered under separate warranties for the add-ons that are not installed by the original manufacturer. Be sure to obtain a written warranty disclosure when purchasing any type of heavily modified vehicle. Make sure you (and your dealer) completely understand the ins and outs of such vehicle warranties, because we have witnessed nightmares resulting from misunderstandings about what’s covered and what’s not after the customer has taken delivery of the vehicle. Conversion companies are responsible for such items as gaskets around special windows, interior illumination such as neon lights, etc. Some vans have special camping packages installed, like rear compartment tents or special towing packages. Make sure you understand all aspects of the these kinds of warranties before you buy.

Hidden warranties are typically called ‘goodwill adjustments.’ Manufacturers sometimes allow their dealers or field representatives to make goodwill adjustments once a vehicle is out of warranty. Decisions to offer goodwill adjustments are based on certain criteria such as owner loyalty, the time the vehicle has been in service, maintenance records, vehicle history, mileage, and whether any service contracts are in effect. Customers may be asked to share some of the cost of the repair with the carmaker in a goodwill adjustment, but if you’re brand loyal and maintain your car by the book,never be afraid to ask for assistance. You’ve got nothing to lose.

Campaigns are usually associated with a safety defect and are often used as a positive public relations move by the automaker. Campaigns can take the form of a repair or a warranty extension. Although it is not a recall, the campaign is either an agreement between the carmaker and the NHTSA or it is a course of action the carmaker has taken to ensure the safety of its customers without going to recall. Campaigns, when announced by a manufacturer, are performed at no charge to owners of affected vehicles. Manufacturers may elect to perform campaigns regardless of vehicle age or mileage.

Some items fall under their own manufacturers’ warranties, which we’ll call accessory warranties. For example, tires, after-market stereo systems, and conversion components are not made by the carmaker and thus not covered under the vehicle warranty. You will usually find these warranties in the paper work you received at the time of vehicle delivery.

‘Til next time…keep rollin’.

Photos courtesy of Acura, GMC, Hyundai, Mitsubishi